Shipping & Delivery

We endeavour to despatch all orders within 24 hours or 1 business day of order receipt. Cut off for same day shipping is 1.00pm AEST.
Each customer will receive an order, shipping and tracking number for each delivery.

During sale periods, processing times may increase to 2 – 3 business days from order receipt.

Australia

STANDARD SHIPPING

  • Standard shipping is FREE Australia Wide
  • All customers will receive confirmation of shipping and tracking details via email.

EXPRESS SHIPPING

  • Express shipping can be selected at the checkout for $10.00 for orders within Australia.
  • All customers will receive confirmation of shipping and tracking details via email.

DELIVERY ESTIMATES

  • Australia Post Standard – 3-7 Business Days*
  • Australia Post Express – 1-3 Business Days*
    * Customer from WA, NT and Rural Areas from all states: please allow up to 8-10 business days
    * Australia Post Express deliveries can take longer than the estimated delivery time to remote areas.

USEFUL LINKS:
Australia Post:

New Zealand

  • Standard shipping to New Zealand is FREE for all orders $150.00 and over
  • Orders to New Zealand under $150.00 will incur a $15.00 flat rate shipping charge.
  • Shipping to New Zealand is via Pack & Track – Australia Post International, please allow 3-10 business days for delivery.
  • All customers will receive confirmation of shipping and tracking details via email.

International Shipping (outside of Australia and New Zealand)

  • We charge a flat rate of $20.00 for all orders outside of Australia and New Zealand.
  • For international deliveries extra duties/tax fees may apply depending on country of destination, these costs will be at the expense of the customer.
  • All customers will receive confirmation of shipping and tracking details via email.
  • We are not responsible for the loss or damages of items once they are received by the shipping carrier. Any concerns need to be taken up with the carrier directly.

All Shipping fees are not refundable

Please note: Once orders have been shipped, all shipment enquiries should be directed to Australia Post or the courier company directly.